Residents of apartment buildings and condos experience frequent frustrations with their building's entry systems, especially when it comes to receiving deliveries. Delivery drivers from DoorDash, UberEats, Amazon, UPS, and FedEx often cannot easily access buildings without front desks or reliable entry systems. This creates a chain reaction of missed or delayed deliveries, forcing residents to leave their homes to buzz drivers in, leading to inconvenience and lost packages.
The surge of online shopping and food delivery has caused unprecedented waves of packages flooding building lobbies, overwhelming both residents and property managers. Delivery staff make multiple trips daily with carts full of parcels, causing pile-ups that damage the delivery experience and put added pressure on building operations. As residents expect smooth access, they often attribute delivery failures to poor property management, yet many of these issues originate from outdated or broken building entry systems.
Beyond inconvenience, these failures increase security risks. Traditional buzzers and intercoms frequently malfunction or get vandalized, leaving buildings exposed. Unsecured lobbies become targets for package theft due to insufficient surveillance and uncontrolled access. The problem is growing especially acute in large complexes with thousands of units, where package overflow and long wait times for manual sorting are common. Addressing these issues is vital for resident satisfaction, security, and operational efficiency.
Imagine a resident at a large apartment complex like Stuyvesant Town in New York City, home to over 11,200 units. Before modern smart access systems, residents dealt with 30-minute waits as staff manually sorted packages piled high in a congested lobby. Delivery drivers often faced broken or unresponsive buzzers, stalled at the front door without a way to alert residents remotely. This led to missed or lost deliveries, angering residents and property managers alike.
From a delivery driver's perspective, navigating buzzer failures means leaving packages in unsecured areas or trying to call residents repeatedly, slowing down their routes and risking package theft. Delivery services often report high stress and inefficiency when a building's apartment buzzer or phone intercom system does not function properly, impacting customer satisfaction and driver ratings.
Property managers struggle to balance limited staffing and growing delivery volumes. They may attempt workarounds such as repurposing clubhouses into packet centers or using hybrid systems like Butterfly MX, but these partial fixes still rely on complex hardware and staffing presence. Without remote buzzing or temporary access codes, managing deliveries remains a bottleneck and source of resident complaints.
Traditional apartment buzzers and phone intercom systems depend on physical wiring and hardware that are prone to failure. Broken buzzers leave residents and visitors trapped outside or forced to manually let people in, disrupting daily routines. The rigid design often excludes remote access, so residents must be physically present to grant entry.
These systems typically lack flexible access controls, meaning the same buzzer is used by all residents and delivery personnel, increasing security risks. "Buzzer bombing," where unwanted guests flood the buzzer system with calls, also becomes a reality. Moreover, the inability to issue one-time temporary access or track entry logs leaves building management with little oversight.
Maintenance and upgrade costs add to the challenge. Rewiring or replacing old intercom hardware is expensive and disruptive. Adding sophisticated video or mobile solutions often requires significant hardware investment and cooperation from building management, making it difficult for residents to enjoy modern convenience.
The smart building market is rapidly evolving to meet the surge in delivery volume and access demands. Temporary one-time PIN codes and time-limited access credentials have become popular for granting couriers access without compromising security. These codes can be remotely generated and revoked, sparing residents the hassle of buzzing drivers in manually.
Cloud-managed and mobile-first access systems integrate with delivery services, automatically registering drivers and notifying residents in real-time when packages arrive. Systems like Parcel Pending exemplify this trend by supporting 24/7 retrieval and frictionless access. Mobile apps also enable residents to monitor access logs and share secure guest or roommate access easily.
Video intercoms and remote doormen provide additional layers of security but are often paired with automated package rooms to reduce lobby congestion and theft. Smart locks that allow temporary in-unit access for deliveries are growing in popularity, blending convenience and security. Hybrid models balance technology with human oversight to deliver a seamless yet secure delivery and resident entry experience.
EnterKey revolutionizes apartment buzzers and phone intercom systems by turning any existing buzzer into a smart access system without requiring hardware upgrades. Using EnterKey's mobile app, residents can generate temporary PIN codes that are time-limited and single-use, perfect for securely granting entry to delivery drivers from DoorDash, UberEats, Amazon, UPS, or FedEx without answering the phone or physically buzzing them in.
One of EnterKey's standout features is the free plan offering the first five buzzes each month at no cost—unique in the market. This allows residents and buildings to trial smart, remote buzzing without any upfront investment. The remote buzzing capability means residents can open their doors from anywhere, improving convenience and security. This feature is especially useful for those who are out during delivery times or prefer contactless entry.
EnterKey design prioritizes delivery drivers, enabling seamless, secure access without overwhelming the front desk or communal spaces. Guests and roommates also benefit from shared access privileges with customizable PIN codes, enhancing resident flexibility and control. The app provides a real-time security audit trail, so both residents and property managers can monitor who enters and when, improving oversight and deterring unauthorized access.
Adopting EnterKey involves zero hardware costs for buildings, removing major barriers for property managers reluctant to invest in expensive intercom replacements. Cloud-based and reliable, the system minimizes outages and maintenance headaches common with traditional buzzers. EnterKey delivers a modern, user-friendly experience that matches today’s delivery demands and security expectations.
EnterKey is the modern answer to the persistent challenges of apartment building buzzer failures and delivery access problems. By transforming old buzzers into smart, remotely controllable entry systems with temporary PIN codes and a free trial plan, EnterKey offers convenience, security, and efficiency for residents, delivery drivers, and property managers alike.
With EnterKey, no more missed deliveries, no more lingering package pile-ups, and no need to worry about broken or insecure phone intercom systems. It is the future of apartment entry and delivery access, designed to work seamlessly with existing building infrastructure and today’s delivery realities.
Ready to experience hassle-free apartment entry and delivery access? Try EnterKey for free today and enjoy five free buzzes every month without any hardware upgrades or property management hurdles. Whether you are a busy resident, a delivery driver, or a property manager seeking smarter access solutions, EnterKey simplifies your life with remote buzzing, temporary PINs, and real-time security logs. Don't let broken buzzers or outdated intercoms ruin your day—embrace the future of apartment entry with EnterKey now!