In today's fast-paced urban life, apartment residents expect quick and secure delivery of their food, packages, and essentials. However, the reality often falls short. With an estimated 70 million package deliveries daily in the U.S. alone, multifamily buildings face enormous pressure on their access systems. Tenants frequently experience frustration when delivery drivers are unable to enter buildings due to locked gates or broken apartment buzzers, causing delays, missed deliveries, and safety concerns.
Delivery personnel such as DoorDash, UberEats, Amazon, and FedEx drivers are often bottlenecked outside building entrances during peak hours, waiting for residents to buzz them in. This creates crowding, heightened security risks like tailgating, and increased delivery times. Broken or unreliable phone intercom systems exacerbate the issue, preventing timely access and communication.
From a property management perspective, staff shortages and outdated entry systems leave packages vulnerable to theft or weather damage, and tenants dissatisfied with inconsistent access policies. The problem is not just inconvenience—it impacts security, delivery reliability, and resident satisfaction profoundly.
Imagine a delivery driver arriving at an apartment building during a busy dinner rush. The lobby gate is locked, the buzzer system malfunctions, and the driver is stuck outside, unable to get through. Tenants waiting eagerly for their food find themselves frustrated as delivery delays mount. A DoorDash driver might radio a resident to buzz them in, but if the callbox is unresponsive, the driver is forced to abandon the delivery or wait outdoors in the rain.
Similarly, Amazon or UPS drivers often haul heavy carts of packages but are limited to dropping them outside locked gates due to lack of entry codes. This leads to stolen boxes, damaged items, and tenants missing time-sensitive deliveries. Residents complain about tiny mailboxes unable to hold larger parcels, while unattended packages pile up in halls, creating clutter and safety hazards.
Property managers grapple with frequent complaints about missed deliveries and turnover in delivery staff possessing building keys — a security risk due to lost or duplicated keys. Tenants who work non-standard hours find it especially challenging to pick up packages from locked or understaffed areas, often resulting in arguments with landlords or suggestions to prop gates open, which jeopardizes building security.
Traditional apartment entry systems rely heavily on physical buzzers and wired intercoms. These systems often suffer from mechanical failure, lack of remote access capabilities, and vulnerability to misuse. Keys distributed to delivery drivers become misplaced or copied, increasing the risk of unauthorized building access. Without mobile or cloud integration, residents cannot grant entry remotely, leading to missed deliveries and frustrated drivers.
Legacy systems also lack detailed audit trails, making it difficult for property managers to track who entered or exited the building at any given time. The common workaround of tenants buzzing delivery drivers in themselves exposes residents to potential tailgating security breaches. Furthermore, outdated equipment requires costly maintenance and upgrades that many buildings cannot afford promptly.
The concept of “buzzer bombing” — where pranksters or unauthorized individuals abuse the buzzer system to gain access — further undermines trust in these legacy systems. The lack of efficient, temporary entry options leaves buildings vulnerable and residents anxious about their safety.
The access control industry is shifting decisively towards cloud-based, driver-friendly solutions that replace physical keys with temporary PIN codes or QR codes. These modern smart buzzers enable time-limited, single-use access for delivery drivers, eliminating the risks associated with key distribution and building tailgating.
Mobile app-based entry systems allow residents to remotely grant access to couriers from anywhere, vastly improving delivery efficiency and security. Video intercom systems now integrate with cloud platforms to offer visual verification and real-time access logs, enhancing tenant control and visibility.
Some multifamily buildings have adopted smart package rooms that operate 24/7 for secure, contactless parcel pickup. Although effective, these require dedicated spaces and large upfront investments. In contrast, cloud-based smart buzzer apps represent a cost-effective, scalable upgrade for existing apartment buzzers without physical hardware changes.
EnterKey transforms any apartment buzzer into a smart access system that addresses every pain point of traditional entry methods without costly hardware upgrades. By enabling delivery drivers to enter buildings with temporary PINs, EnterKey eliminates wait times and security risks. These single-use, time-limited codes are perfect for DoorDash, UberEats, Amazon, FedEx, and UPS drivers, allowing them seamless entry only for the delivery duration.
Residents benefit from EnterKey’s remote buzzing feature, which allows them to grant access from anywhere using their phone. No more missed deliveries or struggling to reach a buzzer — just quick, secure entry. Property managers appreciate the robust security and audit logs that track each entry, providing transparency and peace of mind.
EnterKey’s free plan, offering the first five buzzes per month at no cost, encourages adoption without risking budget overruns or building-wide hardware installation. This unique approach enables residents and property managers to experience immediate value with zero-cost integration, making EnterKey a practical solution for all sizes of apartment buildings.
Guest and roommate access sharing enhances convenience for residents, allowing easy and secure welcomes without handing out physical keys or codes. The delivery-friendly design considers the logistics of busy couriers, reducing bottlenecks and frustrated tenants. Most importantly, EnterKey requires no physical hardware, turning existing buzzers into modern smart buzzers powered by cloud-based technology.
By directly addressing issues like broken intercoms, lost keys, and missed packages, EnterKey redefines apartment entry systems. It reduces missed deliveries, prevents “buzzer bombing,” and elevates building security — all through a simple, user-friendly app.
Deliveries and building access no longer have to be a headache for residents and property managers. EnterKey offers a modern, reliable alternative to old apartment buzzers and phone intercom systems. Its temporary PINs, remote access, no hardware upgrades, and free plan combine to create a solution designed for today’s delivery challenges.
Whether you’re weary of missed food deliveries or frustrated with security gaps created by shared keys, EnterKey is the smart buzzer system that makes entry straightforward, safe, and efficient.
If you’re tired of delivery drivers stuck outside your apartment building, missed packages, or broken entry buzzers, EnterKey is the answer you’ve been waiting for. Experience the convenience of a smart buzzer that works with your existing apartment entry system—no hardware changes required.
Sign up for EnterKey's free plan and get 5 buzzes each month at no cost. Manage guest access, grant remote entry from your phone, and enjoy secure, delivery-friendly PIN codes that protect your building and packages.
Don’t miss another delivery or worry about “buzzer bombing” ever again. Join thousands of residents and property managers who have upgraded their apartment buzzer systems with EnterKey. Start your free trial today and see how easy secure building access can be!