Apartment residents nationwide are facing escalating frustration with building access systems, especially amid a surge in online deliveries and food orders. As delivery drivers arrive at locked apartment building entries, they are more often shut out by broken or outdated buzzers and intercoms. This results in missed deliveries, lost packages, and anxious residents waiting in vain for their food or Amazon orders. The traditional entry systems were not designed to handle today’s heavy delivery traffic or provide the remote access tenants demand.
Countless residents report that their food delivery drivers are stranded outside, unable to reach them due to unresponsive buzzers or unmonitored callboxes. These repeated failed attempts leave drivers forced to leave packages in unsafe spots, increasing theft risk. Furthermore, this dysfunction disrupts the convenience culture that online shopping and delivery have created, creating daily pain points for residents, drivers, and property managers alike.
On top of convenience issues, security concerns intensify as many buildings share codes or keys broadly with delivery services, undermining resident safety. Problems like “buzzer bombing,” where unknown callers ring multiple apartments hoping to gain entry, expose how aging systems fail to balance safety with accessibility. As residents seek remote solutions to grant guest or delivery access from their phones, the limitations of traditional buzzers become painfully clear.
Imagine an UberEats driver arriving with a hot meal only to find the lobby buzzer broken or unresponsive. They call or text the resident repeatedly but receive no answer because the resident is away from their phone, in a meeting, or traveling. The driver must abandon the delivery outside, risking theft or spoilage. Meanwhile, the resident waits anxiously, repeatedly checking the app, frustrated by missed food. This story is far from unique but increasingly common.
Similarly, Amazon and UPS delivery drivers face locked doors with no way inside if the building’s intercom system is malfunctioning. Sometimes the building allows one general PIN code for delivery access, but this often leaks widely, leading to security risks and unauthorized entries. Residents complain on social forums about shared codes becoming ineffective and unreliable amid growing package theft.
Property managers grapple with balancing convenience and safety. Some opt for package lockers or attendants, incurring high costs and operational hours limitations. Others rely on old buzzer systems that are prone to failure and offer no visibility into who entered and when. Residents wanting to grant temporary access to guests or delivery drivers struggle without any remote control from their smartphones.
Traditional apartment buzzers and phone intercom systems were designed decades ago. They rely on physical wiring, analog signals, and tenant phones to grant lobby access. These systems are prone to hardware malfunctions like broken buzzers, wiring issues, and callbox failures. When entry panels go down, no one can be buzzed in remotely, leaving residents and drivers locked out.
Older intercoms also lack modern security features. They do not provide individual caller identification or keep logs of entry attempts, making it difficult to monitor unauthorized access or investigate buzzer bombing incidents. Most require residents to answer calls on their wired phones or landlines, which is increasingly unrealistic as people rely more on mobile phones.
Building-wide PIN codes or buzzers shared with delivery services might offer convenience but severely compromise security. Such codes can be shared beyond intended parties or guessed by bad actors. More so, these outdated systems cannot support time-limited or one-time use credentials, which are crucial to controlling access securely in a busy apartment environment.
The market is rapidly shifting towards smart access systems leveraging mobile technology. One-time PINs sent directly to delivery drivers’ phones allow secure, time-limited entry that prevents misuse and unauthorized duplicates. Video-enabled cloud intercoms let residents see and buzz in visitors remotely from smartphone apps, providing transparency and peace of mind.
Automated, secure package rooms with keyless access provide 24/7 availability, allowing residents to retrieve deliveries on their schedule without depending on staff. These solutions minimize the building staff’s workload while maximizing resident convenience and safety.
Cloud-based access systems allow property managers and residents to audit door entries in real-time, improving security oversight. They also enable flexible guest or roommate sharing options and support remote buzzing beyond building boundaries. The trend is clearly toward replacing bulky, unreliable hardware with seamless digital experiences.
EnterKey transforms any apartment buzzer into a smart access system without the need for expensive hardware upgrades. With EnterKey, residents receive temporary PINs they can share easily with delivery drivers, guests, or family members. These PINs are time-limited and single-use, preventing unauthorized re-entry and protecting building security.
EnterKey offers a free plan allowing up to 5 buzzes per month, a unique benefit that lets residents test and enjoy the convenience without obligations. With the app, users can remote buzz visitors from anywhere, eliminating the need to physically answer a buzzer or be near the building. This feature ensures drivers for DoorDash, UberEats, Amazon, and more never get stuck outside again.
No additional hardware or wiring is required, making EnterKey easy to adopt without costly renovations or building management approvals. This zero-cost deployment suits any apartment or condo—new or old. The system integrates smoothly with existing buzzers and enables digital control through smartphones.
Delivery-friendly design means EnterKey’s temporary PINs work seamlessly for typical drivers who only need short-term access during drop-off. The app supports guest and roommate access, offering residents flexibility in managing who can enter. Real-time security logs provide accountability and allow users to track all access events in the cloud-based system.
By turning buzzing from a static, unreliable activity into a secure, trackable digital experience, EnterKey solves the classic pain points of missed packages, driver frustration, and security concerns. Residents enjoy peace of mind knowing that access is controlled and monitored, while delivery drivers experience smooth entry without delay or confusion.
EnterKey’s modernization of the apartment buzzer system makes delivery successes routine, not rare. No more buzzer bombing or abandoned packages. The balance of convenience, flexibility, and security means residents never miss a delivery, and property managers can trust that access is safeguarded and auditable.
Outdated apartment buzzers and intercoms cause costly delivery failures, package theft, and resident frustration. As delivery volumes skyrocket, the need for modern, smart access systems that balance security with convenience is clear. EnterKey provides that solution through a hardware-free, PIN-based mobile entry app that revolutionizes how residents and delivery drivers interact with building entry.
By adopting EnterKey, buildings join the industry-wide trend toward temporary PINs, remote buzzing, and secure, cloud-based access that works for all parties. This digital transformation delivers reliable deliveries, enhances security, and restores peace of mind for apartment communities.
If you’re tired of missed deliveries, broken buzzers, and security concerns at your apartment building, it’s time to try EnterKey. Sign up for free and enjoy up to 5 buzzes each month without any hardware installation or building cooperation. Whether you’re a resident, property manager, or delivery driver, EnterKey provides a seamless, secure, and delivery-friendly access experience.
Don’t let outdated entry systems hold you back. Experience the convenience of buzzing in guests and delivery drivers remotely from your smartphone—no matter where you are. Join thousands of apartment communities already modernizing their access with EnterKey and never miss a delivery again.
Try EnterKey today and see how simple, secure access can improve your apartment living experience.