Apartment building access is turning into a daily headache for residents, delivery drivers, and property managers. Traditional buzzers and intercoms weren’t designed for today's explosion in e-commerce and food delivery volume, leading to drivers stuck outside, missed packages, and frustrated tenants. With around 70 million packages delivered daily in the U.S., and 1 in 3 Americans ordering food weekly, the pressure on old apartment entry systems is immense.
Residents often miss timely deliveries or have packages left exposed to theft and weather. Delivery drivers form "traffic jams" outside locked gates, unable to buzz in or get remote access. Property managers face complaints but lack affordable digital solutions that don’t require costly hardware upgrades or front-desk staffing.
The pain points aren’t just inconvenience—they affect security, package safety, and resident satisfaction, making this a pressing issue for multifamily living and urban housing markets.
Imagine it’s dinner time and six DoorDash drivers are waiting outside a gated building with no way to buzz in. Residents juggling video calls or meetings must rush downstairs to let them in. Sometimes the gate is propped open, but that’s unreliable and compromises security. Packages pile up outside in bad weather or clutter unsecured lobbies, exposing them to theft or damage.
Delivery drivers often can’t get through locked lobbies or outdated intercoms. Residents are frequently not home to buzz them in, leading to missed drop-offs or abandoned orders. Property managers without front desks and with broken buzzers find themselves overwhelmed trying to manage the volume, especially during peak lunch and dinner hours.
One resident shared that their landlord’s “solution” to delivery failures was to suggest propping the gate open during daytime hours—but this doesn’t help evening deliveries or solve security concerns. Others report couriers resorting to “buzzer bombing,” ringing multiple apartments hoping someone answers, disturbing tenants late at night.
Older apartment buzzers and phone intercom systems rely on residents being home and responsive, physical keys for couriers, or static callboxes that simply can’t handle the demands of modern living. Handing out physical keys to delivery drivers creates security risks — lost keys, copies, or unauthorized use with no audit trail.
Traditional callboxes require residents' phones to be current and answered promptly, but when calls go unanswered, delivery attempts fail. "Buzzer bombing," where drivers ring many units in frustration, disrupts lives and wastes time. Furthermore, once a driver gains entry, there's often no control over where they can go, leading to security vulnerabilities with free access to all floors or hallways.
Package lockers add some relief but have limitations: they're expensive, take up space, and overflow can still lead to cluttered lobbies and theft risk. Limited pickup hours enforced by staffed package rooms inconvenience tenants with non-traditional schedules. Static solutions can't keep up with 24/7 on-demand delivery culture, leaving residents and couriers frustrated.
The building access market is shifting toward smart solutions like one-time PINs, mobile buzzers, and cloud-based intercoms. These tools allow couriers and guests to gain temporary, secure entry without physical keys or buzzer calls. Temporary, time-limited PINs grant delivery drivers exactly the access they need, expiring automatically to maintain security.
Mobile access apps empower residents to unlock doors remotely from anywhere, eliminating the need to rush downstairs. Cloud intercoms provide real-time visitor video and two-way communication, helping residents identify entrants and buzz them in safely. Every entry is logged securely to maintain an audit trail.
Smart package rooms with PIN access let couriers drop off parcels safely and residents retrieve them on their own schedule. These flexible, scalable solutions solve the space and security issues traditional lockers face, adapting to fluctuating delivery volumes effortlessly.
EnterKey transforms any apartment building buzzer into a modern, smart entry system without costly hardware changes or building renovations. With EnterKey’s temporary PINs, delivery drivers receive single-use, time-limited codes that grant precise access—allowing them in for a delivery and automatically expiring to prevent unauthorized entry.
The app-based system provides remote buzzing, so residents and property managers can open doors from anywhere, avoiding missed deliveries and the need to physically open the door. EnterKey's design is delivery-friendly and pairs perfectly with busy services like DoorDash, UberEats, Amazon, FedEx, and UPS, making entry seamless for drivers.
EnterKey offers a free plan with the first 5 buzzes per month at no cost—an industry-first feature that makes adoption frictionless for buildings without cooperation from management. The system requires no new hardware, working with existing buzzers and intercoms, reducing expenses and installation headaches.
For residents, EnterKey allows sharing temporary or longer-term guest and roommate access, enhancing flexibility while maintaining security. Every entry attempt is tracked with real-time logs, enabling full visibility and audit trails for property managers concerned about security and unauthorized access.
By replacing broken buzzers, eliminating “buzzer bombing,” and empowering remote unlock, EnterKey addresses the root causes of delivery failures in apartments. It combines convenience and security in one easy, cloud-managed app, solving problems for residents, delivery drivers, and property managers alike.
Old apartment buzzers and intercoms can’t keep up with modern delivery demands, security needs, and resident expectations. EnterKey delivers a smart buzzer solution that is affordable, delivery-friendly, and simple to use—empowering residents to never miss a delivery and keeping buildings secure without hardware costs.
If you’re tired of missed deliveries, drivers stuck outside, or broken entry systems, EnterKey is your modern solution. Start with a free plan offering 5 free buzzes a month, no building permission needed, and no hardware changes. Experience remote buzzing, temporary PINs, and secure access that makes delivery effortless.
Join countless residents, delivery drivers, and property managers who’ve upgraded their apartment entry systems with EnterKey. Sign up now and never miss another important package or food delivery again.
Get started today—your front door just got smarter with EnterKey.